Frequently Asked Questions
Will this damage my knives or blunt the blade?
No — the magnetic surface holds your knives securely without any contact that would damage or blunt the blade. Simply place the flat side of the blade against the magnetic strip and it holds firmly in place. Avoid dragging the blade across the surface — always lift knives straight on and straight off for best results.
Does it come with everything I need to install it?
Yes — every order includes the magnetic knife holder plus free adhesive glue for easy no-drill installation. Simply clean your wall surface, apply the adhesive to the back of the strip, press firmly and allow 24 hours to fully set. Works on ceramic tiles, marble, glass, metal and wood surfaces. Note — it is not suitable for paint, plaster, cement or wallpaper walls.
How much does shipping cost?
Shipping is free on all orders to Australia.
How much weight can it hold?
The Kitchen Rituals Magnetic Knife Holder holds up to 20KG of magnetic metal items. This is more than enough for a full set of kitchen knives, scissors and utensils simultaneously. The 304 stainless steel body and powerful magnetic core are designed for heavy daily use in any kitchen environment.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 30-day money-back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at kitchenrituals0@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.